Kids Help Phone
2026–2029
NLP
Generative AI
Mental Health
Overview
In partnership with Kids Help Phone, RML is developing a generative AI simulator for crisis responder training. The system is trained on 750,000+ de-identified KHP transcripts to generate realistic youth crisis scenarios, enabling volunteers to practice in a safe environment with real-time performance feedback aligned with KHP’s clinical standards — before working directly with young people.
The prototype will be tested internationally and shared globally through Child Helpline International. Young people serve as co-applicants and participate in prototype development to ensure cultural and linguistic accuracy.
Collaborators
Funding
- Wellcome — $3.2M
